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CARD DISPUTES & FRAUD CLAIMS

Timing matters. Please report any suspicious charges immediately.


Lost or stolen card? That process is a little different. Find out how to report it here!

Dispute DEBIT Transactions
Dispute CREDIT Transactions

uniting to fight fraud

report fraud & safeguard your money

Reporting fraud or suspicious activity on your bank statements or account transactions is essential to protect your remaining hard-earned money.

Report Fraud Fast

Every moment counts when it comes to reporting questionable charges.

Prevent More Charges

Acting quickly allows us to block potential future charges.

safeguard your assets

Reporting these transactions helps broader efforts to combat fraud.

recover lost funds

We'll work with the vendors to reverse fraudulent charges.
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protect your finances

REPORTING DEBIT CARD FRAUDULENT CHARGES

If you suspect you're a victim of debit card fraud:

STEP ONE:
Call us immediately to report the suspicious or fraudulent charge at 844.675.3760.

STEP TWO: 
Review recent transactions and check for other potential fraudulent charges.

STEP THREE:
Get a replacement debit card, cut up your existing card, and change your online banking passwords.

STEP FOUR:
In addition to notifying us, file a report with the local police or Federal Trade Commission (FTC) so you can keep a record in case future cases should arise.

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SECURE YOUR ACCOUNTS

REPORTING CREDIT CARD FRAUDULENT CHARGES

If you suspect you're a victim of credit card fraud:

STEP ONE:
Call us immediately to report the suspicious or fraudulent charge at 800.600.5249.

STEP TWO: 
Review recent transactions and check for other potential fraudulent charges.

STEP THREE:
Get a replacement credit card, cut up your existing card, and change your online banking passwords.

STEP FOUR:
File a report with the local police or Federal Trade Commission (FTC) so you can keep a record of this instance in case future cases should arise.

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What Our Customers Are Saying

“Been banking at Aero for over 30 years! Wouldn’t go anywhere else!"

N. L.

“I love their new app!!...I can see all my accounts with one login, transfer money easier and quicker, there are so many improvements. So happy to bank here!”

L.B. Chro

“I like the changes on the new app. There is a lot more that I can do now that I couldn’t before. I can control my debit card easier, view all of my accounts, get my credit score, and make payments faster. Overall, this is an improvement over the previous app.”

J. Lashbrook